--- title: CountingWorks Learning Center | Help Center description: CountingWorks Learning Center --- [Skip to content](https://help.countingworkspro.com/countingworks-learning-center#main-content) English Show submenu for translations ![countingworks-pro-logo](https://help.countingworkspro.com/hs-fs/hubfs/countingworks-pro-logo.png?width=400&height=56&name=countingworks-pro-logo.png) Open main navigation Close main navigation - English Show submenu for translations - Go to countingworkspro.com Go to countingworkspro.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.countingworkspro.com/) 2. [CountingWorks Learning Center](https://help.countingworkspro.com/countingworks-learning-center) # CountingWorks Learning Center ## Virtual Tax Update & Review Conference - [Where do I find the 2025 Virtual Tax Update and Review Webinar in my Learning Center Account?](https://help.countingworkspro.com/where-do-i-find-the-virtual-tax-update-webinar-in-my-learning-center-account) - [Can attendees participate in a live question and answer session during the webinar?](https://help.countingworkspro.com/will-there-be-a-qa-during-the-webcast) - [Is it possible for me to change the scheduled date or time if needed?](https://help.countingworkspro.com/can-i-reschedule-if-i-need-to) - [How do we log in and sign up for the webinar?](https://help.countingworkspro.com/when-do-we-get-instructions-about-how-to-login-and-register-for-the-webinar) - [Where do I find the 2024 Virtual Tax Update and Review Webinar Reference Material?](https://help.countingworkspro.com/where-do-i-find-the-virtual-tax-update-webinar-reference-material) - [How do I Register for the Virtual Tax Update and Review Webinar?](https://help.countingworkspro.com/how-do-i-register-for-the-virtual-tax-update-webinar) - [Does the webinar include a final exam?](https://help.countingworkspro.com/is-there-a-final-test) - [How can I receive credit for a completed lesson?](https://help.countingworkspro.com/how-do-i-get-credit-for-a-workshop-ive-completed) - [How do I complete the 2025 Virtual Tax Update and Review Webinar polling questions?](https://help.countingworkspro.com/how-do-i-complete-the-virtual-tax-update-webinar-polling-questions) - [Why does my webinar completion status show less than 100% even though I've finished all the lessons?](https://help.countingworkspro.com/why-does-my-webinar-completion-status-show-less-than-100-even-though-ive-finished-all-the-lessons) - [Why does Step 2 show incomplete even though I watched the lesson?](https://help.countingworkspro.com/why-does-step-2-show-incomplete-even-though-i-watched-the-workshop) - [Virtual Conference System Requirements](https://help.countingworkspro.com/virtual-conference-system-requirements) - [Troubleshooting Issues with the Virtual Conference](https://help.countingworkspro.com/troubleshooting-issues-with-the-virtual-conference) - [How to check on the status of your 2024 Learning Center referral](https://help.countingworkspro.com/how-to-check-on-the-status-of-your-referral) See less ▼ ## How do I take a course? - [Where can I find my CPE certificate?](https://help.countingworkspro.com/where-can-i-find-my-cpe-certificate) - [Can I skip the review questions and only take the final exam?](https://help.countingworkspro.com/can-i-skip-the-review-questions-and-only-take-the-final-exam) - [How many questions are in a course?](https://help.countingworkspro.com/how-many-questions-are-in-a-course) - [I placed an order online what do I do next?](https://help.countingworkspro.com/i-placed-an-order-online-what-do-i-do-next) - [What is the course format?](https://help.countingworkspro.com/what-is-the-course-format) - [Can you provide answers to the final exam questions?](https://help.countingworkspro.com/can-you-provide-answers-to-the-final-exam-questions) - [Where do I find the course PDF?](https://help.countingworkspro.com/where-do-i-find-the-course-pdf) - [How do I complete a webinar?](https://help.countingworkspro.com/how-do-i-complete-a-webinar) - [How do I complete an online course?](https://help.countingworkspro.com/how-do-i-complete-an-online-course) - [How long do I have to complete a course?](https://help.countingworkspro.com/how-long-do-i-have-to-complete-a-course) See less ▼ ## Passwords and Settings - [I Forgot My CountingWorks PRO Login Credentials](https://help.countingworkspro.com/what-should-i-do-if-i-forget-my-user-name-or-password) - [Password Guidelines](https://help.countingworkspro.com/new-password-guidelines) - [Can I login to my account from any computer?](https://help.countingworkspro.com/can-i-login-to-my-account-from-any-computer) - [I no longer use the email associated with my online CPE account](https://help.countingworkspro.com/i-no-longer-use-the-email-associated-with-my-online-cpe-account) ## General Information - [Do you provide the 60 Hour education course for CTEC?](https://help.countingworkspro.com/do-you-provide-the-60-hour-education-course-for-ctec) - [Nano Courses: How They Work & Common Questions](https://help.countingworkspro.com/nano-courses-how-they-work-common-questions) - [How do I get a copy of a prior year certificate or course PDF?](https://help.countingworkspro.com/how-do-i-get-a-copy-of-a-prior-year-certificate) - [If I fail, can I retake the final exam?](https://help.countingworkspro.com/if-i-fail-can-i-retake-the-final-exam) - [Do you report CPE to the IRS or CTEC?](https://help.countingworkspro.com/do-you-report-cpe-to-the-irs-or-ctec) - [Why am I tested on subjects that I do not use in my tax practice?](https://help.countingworkspro.com/why-am-i-tested-on-subjects-that-i-do-not-use-in-my-tax-practice) - [If I purchase an online course do I have to sit in front of my computer to complete the course?](https://help.countingworkspro.com/if-i-purchase-an-online-course-do-i-have-to-sit-in-front-of-my-computer-to-complete-the-course) - [What are the minimum system requirements to use the CountingWorks Learning Center?](https://help.countingworkspro.com/what-are-the-minimum-system-requirements-to-use-the-countingworks-learning-center) - [Is CountingWorks approved by the IRS to provide continuing education to tax practitioners?](https://help.countingworkspro.com/is-countingworks-approved-by-the-irs-to-provide-continuing-education-to-tax-practitioners) - [I am a California Registered Tax Preparer (CTEC). Am I required to take an additional 15 hours of continuing education for the IRS in addition to the 20 hours required by CTEC?](https://help.countingworkspro.com/i-am-a-california-registered-tax-preparer-ctec.-am-i-required-to-take-an-additional-15-hours-of-continuing-education-for-the-irs-in-addition-to-the-20-1671485200319) See less ▼ ## ClientWhys Connect Tax Forum - [Can anyone join the ClientWhys Connect Tax Forum?](https://help.countingworkspro.com/can-anyone-join-the-clientwhys-connect-tax-forum) - [How often will I receive notifications from the forum?](https://help.countingworkspro.com/how-often-will-i-receive-notifications-from-the-forum) - [How do I post a question to the ClientWhys Connect Tax Forum?](https://help.countingworkspro.com/how-do-i-post-a-question-to-the-clientwhys-connect-tax-forum) ## Big Book of Taxes - [Do I need to renew the Big Book of Taxes each year or is it renewed automatically?](https://help.countingworkspro.com/do-i-need-to-renew-the-big-book-of-taxes-each-year-or-is-it-renewed-automatically) - [Is the Big Book of Taxes available as a printed copy or online?](https://help.countingworkspro.com/is-the-big-book-of-taxes-available-as-a-printed-copy-or-online) - [How to Download a PDF of the Big Book of Taxes](https://help.countingworkspro.com/how-do-i-download-the-pdf-version-of-the-big-book-of-taxes) - [What is the Difference Between the Big Book of Taxes 365 and the Big Book of Taxes, Webinar Edition.](https://help.countingworkspro.com/what-is-the-difference-between-the-big-book-of-taxes-365-and-the-big-book-of-taxes-seminar-edition) - [How do I add a shortcut to the Big Book of Taxes on my desktop?](https://help.countingworkspro.com/how-do-i-add-a-shortcut-to-the-big-book-of-taxes-on-my-desktop) - [How do I add a bookmark to Chrome?](https://help.countingworkspro.com/how-do-i-add-a-bookmark-to-chrome) - [I can't find the Big Book of Taxes in my CountingWorks Learning Center account.](https://help.countingworkspro.com/i-cant-find-the-big-book-of-taxes-in-my-countingworks-learning-center-account) See less ▼ - 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