---
title: CountingWorks PRO 3.0 | Help Center
description: Our newest platform (app.countingworkspro.com)
---

[Skip to content](https://help.countingworkspro.com/countingworks-pro-3-0#main-content)

English

Show submenu for translations

![countingworks-pro-logo](https://help.countingworkspro.com/hs-fs/hubfs/countingworks-pro-logo.png?width=400&height=56&name=countingworks-pro-logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to countingworkspro.com

 Go to countingworkspro.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.countingworkspro.com/)
2. [CountingWorks PRO 3.0](https://help.countingworkspro.com/countingworks-pro-3-0)

# CountingWorks PRO 3.0

 Our newest platform (app.countingworkspro.com)

## General

- [Videos - Getting Started in 3.0](https://help.countingworkspro.com/3.0-training-videos)
- [3.0 New Features and Bug Fixes](https://help.countingworkspro.com/3.0-new-features-and-bug-fixes)
- [How do I update my profile picture?](https://help.countingworkspro.com/how-do-i-update-my-profile-picture)
- [What are Blog+ Content Briefs?](https://help.countingworkspro.com/what-are-blog-content-briefs)
- [How to Enable Two-Factor Authentication](https://help.countingworkspro.com/how-to-enable-two-factor-authentication)
- [Setting up your workspace user settings](https://help.countingworkspro.com/setting-up-your-workspace-user-settings)
- [How to: Set up WebMail forwarding](https://help.countingworkspro.com/how-to-set-up-webmail-forwarding)
- [Product Update - March 2025](https://help.countingworkspro.com/product-update-march-2025)
- [CountingWorks Terms, Conditions, and Cancellation Policy](https://help.countingworkspro.com/countingworks-terms-conditions-and-cancellation-policy)

See less ▼

## MAX AI

- [MAX Skills: Onboard Client & Track Document](https://help.countingworkspro.com/max-skills-onboard-client-track-document)
- [Using Client Intelligence in MAX](https://help.countingworkspro.com/using-client-intelligence-in-max)
- [Video: All About MAX Intelligence Skills](https://help.countingworkspro.com/video-all-about-max-intelligence-skills)
- [Understanding MAX AI and Client Data Security in CountingWorks PRO](https://help.countingworkspro.com/understanding-max-ai-and-client-data-security-in-countingworks-pro)
- [How to: Use CountingWorks PRO and MAX to Respond to Client Inquiries Efficiently](https://help.countingworkspro.com/how-to-use-countingworks-pro-and-max-to-respond-to-client-inquiries-efficiently)
- [How to: Use CountingWorks PRO to Extract and Analyze Client Financial Data](https://help.countingworkspro.com/how-to-use-countingworks-pro-to-extract-and-analyze-client-financial-data)
- [How to: Use CountingWorks PRO to Create Custom Engagement Letters](https://help.countingworkspro.com/how-to-use-countingworks-pro-to-create-custom-engagement-letters)
- [How to: Use CountingWorks PRO’s MAX AI to Write a Professional Biography](https://help.countingworkspro.com/how-to-use-countingworks-pros-max-ai-to-write-a-professional-biography)
- [AI Blog Automation](https://help.countingworkspro.com/blog-automation)

See less ▼

## Website

- [How to Grant Domain Access for Your Website Launch](https://help.countingworkspro.com/how-to-grant-domain-access-for-your-website-launch-)
- [How to update your website contact information](https://help.countingworkspro.com/how-to-update-your-website-contact-information)
- [Website Branding: Updating Logo, Favicon, and Color Scheme](https://help.countingworkspro.com/website-branding-updating-logo-favicon-and-color-scheme)
- [Customizing your website's main menu navigation](https://help.countingworkspro.com/customizing-your-website-main-menu-navigation)
- [Adding or removing web pages on your website](https://help.countingworkspro.com/adding-or-removing-web-pages-on-your-website)
- [How to enable/disable Audio Blogs](https://help.countingworkspro.com/audio-blog-setup)
- [Using Landing Pages to Generate Leads](https://help.countingworkspro.com/using-landing-pages-to-generate-leads)
- [Landing Page Use Cases](https://help.countingworkspro.com/landing-page-use-cases)
- [Creating a Team Page for your website](https://help.countingworkspro.com/creating-a-team-page-for-your-website)
- [How do I use the Form Builder?](https://help.countingworkspro.com/how-do-i-use-the-form-builder)
- [How to Create a New Website or Landing Page](https://help.countingworkspro.com/how-to-create-a-new-website-or-landing-page)
- [How to Go Live with a CountingWorks PRO Website or Landing Page](https://help.countingworkspro.com/how-to-launch-your-website-or-landing-page)
- [How to create your own blog article](https://help.countingworkspro.com/how-to-create-your-own-blog-article)
- [How to request help with Design or Launching your website](https://help.countingworkspro.com/how-to-request-help-with-design-or-launching-your-website)

See less ▼

## Reviews

- [How to Integrate Google Reviews on your website](https://help.countingworkspro.com/how-to-integrate-google-reviews-on-your-website)
- [Asking for Reviews & Connecting your TaxBuzz/CountingWorks listings to monitor reviews](https://help.countingworkspro.com/connecting-your-taxbuzz/countingworks-listings-to-monitor-reviews)

## PracticeBot

- [How to setup and utilize PracticeBot](https://help.countingworkspro.com/how-to-setup-and-utilize-practicebot)

## Social Media

- [Understanding Content Syndication and How CountingWorks PRO Handles It](https://help.countingworkspro.com/understanding-content-syndication-and-how-countingworks-pro-handles-it)
- [How to connect your social media for auto-posting](https://help.countingworkspro.com/how-to-connect-your-social-media-for-auto-posting)

## Leads

- [How to add leads to your website](https://help.countingworkspro.com/how-to-add-leads-to-your-website)

## Subscriber Lists

- [How to create a new subscriber list](https://help.countingworkspro.com/how-to-create-a-new-subscriber-list)
- [Export your email list from your tax software](https://help.countingworkspro.com/export-your-email-list-from-your-tax-software)
- [Why should I create subscriber lists?](https://help.countingworkspro.com/why-should-i-create-subscriber-lists)

## Newsletters

- [View/Edit Upcoming Email Newsletter](https://help.countingworkspro.com/view-edit-upcoming-email-newsletter)
- [How to Unsubscribe from a Newsletter](https://help.countingworkspro.com/how-to-unsubscribe-from-a-newsletter)
- [Understanding Email Metrics in CountingWorks PRO 3.0](https://help.countingworkspro.com/understanding-email-metrics-in-countingworks-pro-3.0)
- [How to Create an Individual (Custom) Newsletter](https://help.countingworkspro.com/how-to-create-an-individual-custom-newsletter)
- [How do I turn off the automated newsletter?](https://help.countingworkspro.com/how-do-i-turn-off-the-automated-newsletter)
- [How to create automated newsletters](https://help.countingworkspro.com/how-to-create-automated-newsletters)
- [How do I edit the newsletter?](https://help.countingworkspro.com/how-do-i-edit-the-newsletter)

See less ▼

## Campaigns

- [How to create campaigns to send to your leads](https://help.countingworkspro.com/how-to-create-campaigns-to-send-to-your-leads)
- [Setting Up Automated Birthday Greetings](https://help.countingworkspro.com/setting-up-automated-birthday-greetings)

## ClientHub

- [Marketing Playbook Walkthrough – Reverse Mortgage Education & Advisory](https://help.countingworkspro.com/marketing-playbook-walkthrough-reverse-mortgage-education-advisory)
- [Accept Credit Card and ACH Payments Online by Adding Stripe](https://help.countingworkspro.com/accept-credit-card-payments-online-by-adding-stripe)
- [ClientHub - WorkFlow: Definitions](https://help.countingworkspro.com/clienthub-workflow-definitions)
- [ClientHub - WorkFlow: Setting Up Automations](https://help.countingworkspro.com/clienthub-workflow-setting-up-automations)
- [Using inline AI Co-Pilot](https://help.countingworkspro.com/using-inline-ai-co-pilot)
- [Using Variable Data in Forms and Templates](https://help.countingworkspro.com/using-variable-data-in-forms-and-templates)
- [2FA - Two Factor Authentication](https://help.countingworkspro.com/2fa-two-factor-authentication)
- [How to: MAX Text-to-Voice](https://help.countingworkspro.com/how-to-max-text-to-voice)
- [How Do I Add More eSign Credits?](https://help.countingworkspro.com/how-do-i-add-more-esign-credits)
- [How to: Utilize CountingWorks PRO E-sign](https://help.countingworkspro.com/how-to-utilize-countingworks-pro-e-sign)
- [Time Tracking and Billing by the Hour in ClientHub Payments](https://help.countingworkspro.com/time-tracking-and-billing-by-the-hour-in-clienthub-payments)
- [Using Intake Forms](https://help.countingworkspro.com/using-intake-forms)
- [How To: Send E-Sign Reminders](https://help.countingworkspro.com/how-to-send-e-sign-reminders)
- [How to: Add a Spouse or other collaborator to a ClientHub Account and Access Documents](https://help.countingworkspro.com/how-to-add-a-spouse-or-other-collaborator-to-a-clienthub-account-and-access-documents)
- [How To: Add ClientHub as a Web App on your Phone](https://help.countingworkspro.com/how-to-add-clienthub-as-a-web-app-on-your-phone)
- [How To: Enable Automations for Intake Forms](https://help.countingworkspro.com/how-to-enable-automations-for-intake-forms)
- [Bulk Time Zone Updates for Clients](https://help.countingworkspro.com/bulk-time-zone-updates-for-clients)
- [Bulk Client Assignment & Tag-Based Segmentation](https://help.countingworkspro.com/bulk-client-assignment-tag-based-segmentation)
- [Playbooks](https://help.countingworkspro.com/playbooks)
- [eSignature Compliance Policy for Form 8879](https://help.countingworkspro.com/esignature-compliance-policy-for-form-8879)
- [ROI Playbook Summary and Setup](https://help.countingworkspro.com/roi-playbook-summary-and-setup)
- [How MAX AI Generates Suggested Pricing for Proposals](https://help.countingworkspro.com/how-max-ai-generates-suggested-pricing-for-proposals)
- [How to Operationalize Proposals in MAX](https://help.countingworkspro.com/how-to-operationalize-proposals-in-max)
- [Using Tags in CountingWorks Pro 3.0](https://help.countingworkspro.com/using-tags-in-countingworks-pro-3.0)
- [Introducing File AI Summary — Powered by MAX](https://help.countingworkspro.com/introducing-file-ai-summary-powered-by-max)
- [How to create To-Dos and assign due dates to your clients](https://help.countingworkspro.com/how-to-create-to-dos-and-assign-due-dates-to-your-clients)
- [How to upload files to a client's account](https://help.countingworkspro.com/how-to-upload-files-to-a-clients-account)
- [How to add the ClientHub login to your website or page](https://help.countingworkspro.com/how-to-add-the-clienthub-login-to-your-website-or-page)
- [How to create folders/subfolders in a client's account](https://help.countingworkspro.com/how-to-create-folders/subfolders-in-a-clients-account)
- [How to chat with your clients](https://help.countingworkspro.com/how-to-chat-with-your-clients)
- [How to add/upload new clients](https://help.countingworkspro.com/how-to-add/upload-new-clients)
- [How to use Payments and Proposals](https://help.countingworkspro.com/how-to-use-payments-and-proposals)
- [How to use Direct Payments](https://help.countingworkspro.com/how-to-utilize-direct-payments)
- [Setting up Stripe for Payments](https://help.countingworkspro.com/setting-up-stripe-for-payments)
- [How to connect Toggl Time Tracking](https://help.countingworkspro.com/how-to-connect-toggl-time-tracking)

See less ▼

## Appointments

- [Onboarding: Integrating Outlook with CountingWorks PRO](https://help.countingworkspro.com/integrating-outlook-with-countingworks-pro)
- [Onboarding: How to add Google Calendar appointments to your website](https://help.countingworkspro.com/how-to-add-google-calendar-appointments-to-your-website)

## Manage Team

- [ClientHub Notification Settings](https://help.countingworkspro.com/countingworks-pro-3.0-notification-rules)
- [How do I add/remove staff?](https://help.countingworkspro.com/how-do-i-add-remove-staff)

## AI Agents

- [Using the MAX Growth and Prospecting Agent](https://help.countingworkspro.com/using-the-max-growth-and-prospecting-agent)
- [Understanding and Using AI Agents in CountingWorks PRO](https://help.countingworkspro.com/understanding-and-using-ai-agents-in-countingworks-pro)

## Client View

- [Steps to Sign Into ClientHub for the First Time](https://help.countingworkspro.com/steps-to-sign-into-clienthub-for-the-first-time)
- [How to Upload Documents for Your Tax or Accounting Professional via Client Hub](https://help.countingworkspro.com/how-to-upload-documents-for-your-tax-or-accounting-professional-via-client-hub)

## Marketing Library

- [Accessing the CountingWorks PRO Marketing Library](https://help.countingworkspro.com/accessing-the-countingworks-pro-marketing-library)

- [Getting Started with CountingWorks PRO](https://help.countingworkspro.com/getting-started-with-countingworks-pro#main-content)

    - [Signing up with CountingWorks PRO](https://help.countingworkspro.com/getting-started-with-countingworks-pro#signing-up-with-countingworks-pro)
    - [Choosing the right CountingWorks PRO plan](https://help.countingworkspro.com/getting-started-with-countingworks-pro#choosing-the-right-countingworks-pro-plan)
    - [CountingWorks PRO Pricing](https://help.countingworkspro.com/getting-started-with-countingworks-pro#countingworks-pro-pricing)
    - [Building my Website](https://help.countingworkspro.com/getting-started-with-countingworks-pro#building-my-website)
    - [CountingWorks PRO Onboarding Process](https://help.countingworkspro.com/getting-started-with-countingworks-pro#countingworks-pro-onboarding-process)
- [CountingWorks PRO 3.0](https://help.countingworkspro.com/countingworks-pro-3-0#main-content)

    - [General](https://help.countingworkspro.com/countingworks-pro-3-0#general)
    - [MAX AI](https://help.countingworkspro.com/countingworks-pro-3-0#max-ai)
    - [Website](https://help.countingworkspro.com/countingworks-pro-3-0#website)
    - [Reviews](https://help.countingworkspro.com/countingworks-pro-3-0#reviews)
    - [PracticeBot](https://help.countingworkspro.com/countingworks-pro-3-0#practicebot)
    - [Social Media](https://help.countingworkspro.com/countingworks-pro-3-0#social-media)
    - [Leads](https://help.countingworkspro.com/countingworks-pro-3-0#leads)
    - [Subscriber Lists](https://help.countingworkspro.com/countingworks-pro-3-0#subscriber-lists)
    - [Newsletters](https://help.countingworkspro.com/countingworks-pro-3-0#newsletters)
    - [Campaigns](https://help.countingworkspro.com/countingworks-pro-3-0#campaigns)
    - [ClientHub](https://help.countingworkspro.com/countingworks-pro-3-0#clienthub)
    - [Appointments](https://help.countingworkspro.com/countingworks-pro-3-0#appointments)
    - [Manage Team](https://help.countingworkspro.com/countingworks-pro-3-0#manage-team)
    - [AI Agents](https://help.countingworkspro.com/countingworks-pro-3-0#ai-agents)
    - [Client View](https://help.countingworkspro.com/countingworks-pro-3-0#client-view)
    - [Marketing Library](https://help.countingworkspro.com/countingworks-pro-3-0#marketing-library)
- [Portal 2.0](https://help.countingworkspro.com/portal-2-0#main-content)

    - [Getting Started](https://help.countingworkspro.com/portal-2-0#getting-started)
    - [Messages](https://help.countingworkspro.com/portal-2-0#messages)
    - [TeleAccountant](https://help.countingworkspro.com/portal-2-0#teleaccountant)
    - [Clients](https://help.countingworkspro.com/portal-2-0#clients)
    - [Social Media](https://help.countingworkspro.com/portal-2-0#social-media)
    - [Communications](https://help.countingworkspro.com/portal-2-0#communications)
    - [Leads](https://help.countingworkspro.com/portal-2-0#leads)
    - [Admin Users and Roles](https://help.countingworkspro.com/portal-2-0#admin-users-and-roles)
    - [Website](https://help.countingworkspro.com/portal-2-0#website)
    - [eSign](https://help.countingworkspro.com/portal-2-0#esign)
    - [Marketing Library](https://help.countingworkspro.com/portal-2-0#marketing-library)
    - [Appointment Scheduler](https://help.countingworkspro.com/portal-2-0#appointment-scheduler)
    - [Trello](https://help.countingworkspro.com/portal-2-0#trello)
    - [Blog Content](https://help.countingworkspro.com/portal-2-0#blog-content)
    - [Email Notifications](https://help.countingworkspro.com/portal-2-0#email-notifications)
    - [Marketplace](https://help.countingworkspro.com/portal-2-0#marketplace)
    - [Cancellation](https://help.countingworkspro.com/portal-2-0#cancellation)
    - [Miscellaneous Issues](https://help.countingworkspro.com/portal-2-0#miscellaneous-issues)
    - [Portal Client View](https://help.countingworkspro.com/portal-2-0#portal-client-view)
    - [2.0 System Performance](https://help.countingworkspro.com/portal-2-0#2-0-system-performance)
- [CountingWorks Learning Center](https://help.countingworkspro.com/countingworks-learning-center#main-content)

    - [Virtual Tax Update & Review Conference](https://help.countingworkspro.com/countingworks-learning-center#virtual-tax-update-review-conference)
    - [How do I take a course?](https://help.countingworkspro.com/countingworks-learning-center#how-do-i-take-a-course)
    - [Passwords and Settings](https://help.countingworkspro.com/countingworks-learning-center#passwords-and-settings)
    - [General Information](https://help.countingworkspro.com/countingworks-learning-center#general-information)
    - [ClientWhys Connect Tax Forum](https://help.countingworkspro.com/countingworks-learning-center#clientwhys-connect-tax-forum)
    - [Big Book of Taxes](https://help.countingworkspro.com/countingworks-learning-center#big-book-of-taxes)
- [Green Portal](https://help.countingworkspro.com/green-portal#main-content)

    - [Automated Newsletter](https://help.countingworkspro.com/green-portal#automated-newsletter)
    - [eSign](https://help.countingworkspro.com/green-portal#esign)
    - [Online Appointments & Reminders](https://help.countingworkspro.com/green-portal#online-appointments-reminders)
    - [Client Management](https://help.countingworkspro.com/green-portal#client-management)
    - [Improve Your Presence](https://help.countingworkspro.com/green-portal#improve-your-presence)
    - [Message Center](https://help.countingworkspro.com/green-portal#message-center)
    - [Professional View Portal](https://help.countingworkspro.com/green-portal#professional-view-portal)
    - [Tips & Tricks](https://help.countingworkspro.com/green-portal#tips-tricks)
    - [Domains](https://help.countingworkspro.com/green-portal#domains)
    - [Website Editor Plugins](https://help.countingworkspro.com/green-portal#website-editor-plugins)
    - [Website Editor](https://help.countingworkspro.com/green-portal#website-editor)
    - [Social Media](https://help.countingworkspro.com/green-portal#social-media)
    - [Admin Users and Roles](https://help.countingworkspro.com/green-portal#admin-users-and-roles)
    - [Security](https://help.countingworkspro.com/green-portal#security)
    - [Leads - Automated Lead Management](https://help.countingworkspro.com/green-portal#leads-automated-lead-management)
    - [Communication - Special Announcements](https://help.countingworkspro.com/green-portal#communication-special-announcements)
    - [Subscriber Management](https://help.countingworkspro.com/green-portal#subscriber-management)
    - [Client Alerts](https://help.countingworkspro.com/green-portal#client-alerts)
    - [Greetings](https://help.countingworkspro.com/green-portal#greetings)
    - [Portal Client View](https://help.countingworkspro.com/green-portal#portal-client-view)
- [TaxBuzz / CountingWorks](https://help.countingworkspro.com/taxbuzz-countingworks#main-content)

    - [TaxBuzz Ai](https://help.countingworkspro.com/taxbuzz-countingworks#taxbuzz-ai)
    - [Tools](https://help.countingworkspro.com/taxbuzz-countingworks#tools)
    - [Section Heading](https://help.countingworkspro.com/taxbuzz-countingworks#section-heading)
    - [Update Your Listing](https://help.countingworkspro.com/taxbuzz-countingworks#update-your-listing)
    - [Claim Your Listing](https://help.countingworkspro.com/taxbuzz-countingworks#claim-your-listing)
- [Rackspace Email Set Up](https://help.countingworkspro.com/rackspace-email-set-up#main-content)

    - [Leaving Rackspace](https://help.countingworkspro.com/rackspace-email-set-up#leaving-rackspace)
- [General](https://help.countingworkspro.com/general#main-content)

    - [System Status](https://help.countingworkspro.com/general#system-status)
    - [Announcements](https://help.countingworkspro.com/general#announcements)
    - [Billing](https://help.countingworkspro.com/general#billing)
    - [Managing My Account](https://help.countingworkspro.com/general#managing-my-account)
    - [Domains](https://help.countingworkspro.com/general#domains)
    - [Support and Technical Issues](https://help.countingworkspro.com/general#support-and-technical-issues)
    - [Email Security and Spam Warnings](https://help.countingworkspro.com/general#email-security-and-spam-warnings)
    - [ADA Compliance](https://help.countingworkspro.com/general#ada-compliance)
- [ADP](https://help.countingworkspro.com/adp#main-content)

    - [ADP Video Tutorials](https://help.countingworkspro.com/adp#adp-video-tutorials)
    - [Profile and Settings](https://help.countingworkspro.com/adp#profile-and-settings)
- [CW Employees](https://help.countingworkspro.com/cw-employees#main-content)

    - [Account Basics](https://help.countingworkspro.com/cw-employees#account-basics)
    - [Bugs](https://help.countingworkspro.com/cw-employees#bugs)
    - [Website Launching](https://help.countingworkspro.com/cw-employees#website-launching)

[![Chill listening crop-3](https://help.countingworkspro.com/hs-fs/hubfs/CountingWorks_Pro_Stacked_180w-(1)a.png?width=83&height=32&name=CountingWorks_Pro_Stacked_180w-(1)a.png "Chill listening crop-3")](https://www.countingworkspro.com/)

countingworkspro.com Help Center

Copyright © 2026, CountingWorks, Inc.