--- title: How to Respond to CartoonStock Copyright Inquiries description: Received a CartoonStock licensing inquiry? Send the response letter below, refer all communications to CountingWorks, and do not engage further unless instructed to do so. --- [Skip to content](https://help.countingworkspro.com/how-to-respond-to-cartoonstock-copyright-inquiries#main-content) English Show submenu for translations ![CWPRO Logo 2026](https://help.countingworkspro.com/hs-fs/hubfs/CWPRO%20Logo%202026.png?width=300&height=41&name=CWPRO%20Logo%202026.png) Open main navigation Close main navigation - English Show submenu for translations - Go to countingworkspro.com Go to countingworkspro.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.countingworkspro.com/?hsLang=en) 2. [General](https://help.countingworkspro.com/general?hsLang=en) # How to Respond to CartoonStock Copyright Inquiries ## Received a CartoonStock licensing inquiry? Send the response letter below, refer all communications to CountingWorks, and do not engage further unless instructed to do so. From time to time, our clients may receive correspondence from CartoonStock or a law firm acting on its behalf requesting proof of purchase, licensing documentation, or payment related to images that were used in websites, blogs, social media posts, or other marketing materials provided through CountingWorks (formerly ClientWhys). In these situations, you should **not attempt to gather licensing records, negotiate, explain the circumstances, or engage in extended discussions** with CartoonStock or its representatives. Because CountingWorks administered the applicable vendor relationships and content distribution services, any questions regarding licensing status, purchase records, authorization, or documentation should be directed to us. ### What Clients Should Do If contacted by CartoonStock or anyone acting on its behalf: 1. Respond once using the template letter below. 2. Do not provide any additional information or documentation. 3. Do not engage in further discussions, phone calls, or email exchanges. 4. Forward any future correspondence to you from CartoonStock or any representing firms to CountingWorks at help@countingworkspro.com. ### Client Response Template To Whom It May Concern: Your inquiry has been received. The content referenced in your correspondence was obtained through our website and marketing services with CountingWorks (formerly ClientWhys), which maintained the applicable vendor relationship and administered content distribution to participating clients. Any questions concerning licensing status, purchase history, account records, or authorization for use should be directed to CountingWorks. Requests for documentation should not be directed to individual clients who were not parties to the underlying licensing transactions. Please direct any further communications regarding this matter to: CountingWorks (formerly ClientWhys) [legal@countingworkspro.com](mailto:legal@countingworkspro.com) We consider this matter appropriately referred and do not anticipate further involvement unless and until CountingWorks determines that our participation is necessary. Sincerely, \[Client Name\] \[Company Name\] ### Important Notes - All images were licensed properly and we have receipts for them, which we can provide to you for peace of mind, if requested. - You should not send payment, admit liability, speculate about licensing status, or attempt to resolve the matter independently. - You should not provide screenshots, invoices, website records, or other documentation back to CartoonStock unless specifically requested by CountingWorks. - Any letters, emails, or legal notices received after the initial response should be forwarded to help@countingworkspro.com without response to the original sender. - CountingWorks will review the matter and determine whether any further action is necessary. - NOTE: There are also occasional scams running where bad actors claim false ownership of your images and try to intimidate you into paying. This is a different matter which should be ignored entirely, and we can help you ascertain what is valid versus what is a scam. 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