--- title: Setting Appointments - Google description: The online appointment system utilizes Google calendar and requires a two-step process when you receive the appointment request email in Gmail. Step 1 - Add the appointment to the Google calendar and --- [Skip to content](https://help.countingworkspro.com/setting-appointments-google#main-content) English Show submenu for translations ![countingworks-pro-logo](https://help.countingworkspro.com/hs-fs/hubfs/countingworks-pro-logo.png?width=400&height=56&name=countingworks-pro-logo.png) Open main navigation Close main navigation - English Show submenu for translations - Go to countingworkspro.com Go to countingworkspro.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.countingworkspro.com/?hsLang=en) 2. [Green Portal](https://help.countingworkspro.com/green-portal?hsLang=en) 3. [Online Appointments & Reminders](https://help.countingworkspro.com/green-portal?hsLang=en#online-appointments-reminders) # Setting Appointments - Google The online appointment system utilizes Google calendar and requires a two-step process when you receive the appointment request email in **Gmail.** Step 1 - **Add the appointment to the Google calendar** and click save. After you *add the appointment* to the Google Calendar - Google runs the iCal script approximately every 15 minutes beginning 5 minutes after the hour. It then matches to our script which blocks out the free/busy time on the online appointment calendar. Step 2- From the Gmail email, click **confirm the appointment**. Clicking on *confirm the appointment* will automatically send an appointment confirmation to the client. 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