Connect your social media or troubleshoot issues with Facebook and Meta Business Suite
⚠️ LinkedIn and Twitter/X Deprecation
Due to changes in the Twitter/X API and LinkedIn's deprecation of the 2.0 API, our application can no longer post to Twitter/X and LinkedIn through our Green or 2.0 Portals. We have no plans to rebuild the application for these legacy platforms but are fully maintaining it for our 3.0 Portal. This change is part of our ongoing efforts to align with the latest technology standards and provide the best possible service to our users. If you would like to upgrade to 3.0, which offers enhanced features and improved functionality, please contact us at help@countingworkspro.com.
To connect your social media accounts for auto posting please follow the instructions detailed in this video:
If you'd prefer written instructions:
- Login to your portal at portal.countingworkspro.com
- Open a new browser window and login to the Facebook account you would like to connect (LinkedIn and Twitter/X connections are deprecated and will no longer post from our 2.0 Portal)
- In the portal window, click on the the button in the top right-hand corner with your name and profile image.
- From the drop down menu, select Settings
- From there, select the Apps link
- Click on Facebook to connect
Follow the onscreen instructions shown on the page to complete the connection.
You will need to repeat steps 2 and 6 to connect all social media accounts.
* In that same section, we also include other social media networks that we don't auto-post to, but we will display on your website if you provide the link to those pages (ex. LinkedIn, Twitter, Yelp, YouTube, Etc.).
If you have any questions please email help@countingworkspro.com.
For problems with Facebook pages located inside of a Meta Business Suite Account:
Troubleshooting your 2.0 portal not connecting to Facebook pages located inside of a Meta Business Suite account.
To remove the page from Meta Business Suite, go to business.facebook.com and log in.
Go to Settings. In the Business assets tab, select Pages.
Select the Page you want to remove. Click the 3 horizontal dots icon and select Remove from business portfolio.
If your Facebook page is linked to an Instagram page, you’ll first need to unlink the pages to remove the page from Meta Business Manager.
Unlink your Facebook Page and Instagram account
- Log into Facebook, then click your profile photo in the top right.
- Click See all profiles, then select the Page you want to switch to.
- Click your Page's profile picture in the top right of Facebook.
- Click Settings & privacy, then click Settings.
- Under Permissions, click Linked Accounts.
- Click Instagram.
- Click Disconnect Account
Once the page has been removed you can navigate back to CountingWorks PRO to reconnect the Facebook page.