---
title: Help Center
description: Help Center
---

[Skip to content](https://help.countingworkspro.com#main-content)

English

Show submenu for translations

![countingworks-pro-logo](https://help.countingworkspro.com/hs-fs/hubfs/countingworks-pro-logo.png?width=400&height=56&name=countingworks-pro-logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to countingworkspro.com

 Go to countingworkspro.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

### [Getting Started with CountingWorks PRO Interested in or in the process of signing up with CountingWorks PRO? Get all your questions answered here.](https://help.countingworkspro.com/getting-started-with-countingworks-pro?hsLang=en)

- [How to Sign Up for a New CountingWorks PRO Account](https://help.countingworkspro.com/how-do-i-sign-up-with-countingworks-pro?hsLang=en)
- [Do CountingWorks PRO Subscriptions Have a Contract?](https://help.countingworkspro.com/is-there-a-contract-with-your-services/packages?hsLang=en)

[See more](https://help.countingworkspro.com/getting-started-with-countingworks-pro?hsLang=en)

### [CountingWorks PRO 3.0 Our newest platform (app.countingworkspro.com)](https://help.countingworkspro.com/countingworks-pro-3-0?hsLang=en)

- [How to Go Live with a CountingWorks PRO Website or Landing Page](https://help.countingworkspro.com/how-to-launch-your-website-or-landing-page?hsLang=en)

[See more](https://help.countingworkspro.com/countingworks-pro-3-0?hsLang=en)

### [Portal 2.0 Everything you need to know to use the CountingWorks PRO Portal 2.0. (portal.countingworkspro.com)](https://help.countingworkspro.com/portal-2-0?hsLang=en)

- [Welcome to CountingWorks PRO’s 2.0 Portal - An Overview](https://help.countingworkspro.com/countingworks-pro-2.0-professional-portal-welcome-overview?hsLang=en)
- [Learn to Upload a Client List in CountingWorks PRO](https://help.countingworkspro.com/how-to-upload-a-client-list?hsLang=en)

[See more](https://help.countingworkspro.com/portal-2-0?hsLang=en)

### [CountingWorks Learning Center](https://help.countingworkspro.com/countingworks-learning-center?hsLang=en)

- [I Forgot My CountingWorks PRO Login Credentials](https://help.countingworkspro.com/what-should-i-do-if-i-forget-my-user-name-or-password?hsLang=en)
- [How to Download a PDF of the Big Book of Taxes](https://help.countingworkspro.com/how-do-i-download-the-pdf-version-of-the-big-book-of-taxes?hsLang=en)

[See more](https://help.countingworkspro.com/countingworks-learning-center?hsLang=en)

### [Green Portal Everything you need to know to use the CountingWorks PRO Green Portal. (portal.clientwhys.com)](https://help.countingworkspro.com/green-portal?hsLang=en)

- [Make Changes to CountingWorks PRO’s Automated Newsletter](https://help.countingworkspro.com/how-do-i-pause-or-reschedule-the-auto-email-newsletter?hsLang=en)
- [A Guide to CountingWorks PRO’s ProScore](https://help.countingworkspro.com/what-is-the-countingworks-proscore?hsLang=en)

[See more](https://help.countingworkspro.com/green-portal?hsLang=en)

### [TaxBuzz / CountingWorks Common questions on claiming and editing your listing as well as how to deal with reviews.](https://help.countingworkspro.com/taxbuzz-countingworks?hsLang=en)

- [How to List a Business on TaxBuzz or CountingWorks PRO](https://help.countingworkspro.com/how-do-i-list-my-business?hsLang=en)
- [How to Claim a Listing on TaxBuzz or CountingWorks PRO](https://help.countingworkspro.com/how-do-i-claim-my-listing?hsLang=en)

[See more](https://help.countingworkspro.com/taxbuzz-countingworks?hsLang=en)

### [Rackspace Email Set Up Rackspace Email hosting gives you the power to securely manage email from any web browser or the device of your choice.](https://help.countingworkspro.com/rackspace-email-set-up?hsLang=en)

- [How To Access CountingWorks Webmail: Log into Your Email Account](https://help.countingworkspro.com/login-to-webmail?hsLang=en)
- [How to Add a New Email to a CountingWorks PRO Account](https://help.countingworkspro.com/how-do-i-add-an-additional-email?hsLang=en)

[See more](https://help.countingworkspro.com/rackspace-email-set-up?hsLang=en)

### [General General updates from the company in regards to our platform.](https://help.countingworkspro.com/general?hsLang=en)

- [How to Contact CountingWorks PRO Support by Phone, Email, or Chat](https://help.countingworkspro.com/do-you-offer-a-support-line-to-call-into?hsLang=en)
- [Update a Credit Card in Your CountingWorks PRO Portal](https://help.countingworkspro.com/updating-your-credit-card?hsLang=en)
- [Monitor CountingWorks PRO 3.0 System Status](https://help.countingworkspro.com/countingworks-pro-3.0-status?hsLang=en)

[See more](https://help.countingworkspro.com/general?hsLang=en)

### [ADP Everything ADP partners need to know about using the marketing library and their account.](https://help.countingworkspro.com/adp?hsLang=en)

- [ADP + CountingWorks PRO - How to Use Our Marketing Library](https://help.countingworkspro.com/adp-marketing-library-tutorial?hsLang=en)
- [ADP + CountingWorks PRO - How to Use our Print PDF Library](https://help.countingworkspro.com/adp-print-pdf-library-tutorial?hsLang=en)

[See more](https://help.countingworkspro.com/adp?hsLang=en)

[![Chill listening crop-3](https://help.countingworkspro.com/hs-fs/hubfs/CountingWorks_Pro_Stacked_180w-(1)a.png?width=83&height=32&name=CountingWorks_Pro_Stacked_180w-(1)a.png "Chill listening crop-3")](https://www.countingworkspro.com/)

countingworkspro.com Help Center

Copyright © 2026, CountingWorks, Inc.