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Help Center

CountingWorks Learning Center

CountingWorks Learning Center

Virtual Tax Update & Review Conference

Where do I find the 2024 Virtual Tax Update and Review Webinar in my Learning Center Account?

Can attendees participate in a live question and answer session during the webinar?

Is it possible for me to change the scheduled date or time if needed?

How do we log in and sign up for the webinar?

Where do I find the 2024 Virtual Tax Update and Review Webinar Reference Material?

How do I Register for the 2024 Virtual Tax Update and Review Webinar?

Does the webinar include a final exam?

How can I receive credit for a completed lesson?

How do I complete the 2024 Virtual Tax Update and Review Webinar polling questions?

Why does my webinar completion status show less than 100% even though I've finished all the lessons?

Why does Step 2 show incomplete even though I watched the lesson?

Virtual Conference System Requirements

Troubleshooting Issues with the Virtual Conference

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How do I take a course?

Can I skip the review questions and only take the final exam?

How many questions are in a course?

I placed an order online what do I do next?

What is the course format?

Where can I find my CPE certificate?

Can you provide answers to the final exam questions?

Where do I find the course PDF?

How do I complete a webinar?

How do I complete an online course?

How long do I have to complete a course?

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Passwords and Settings

Password Guidelines

Can I login to my account from any computer?

I no longer use the email associated with my online CPE account

What should I do If I forget my user name or password?

General Information

Do you provide the 60 Hour education course for CTEC?

How do I get a copy of a prior year certificate or course PDF?

If I fail, can I retake the final exam?

Why am I tested on subjects that I do not use in my tax practice?

If I purchase an online course do I have to sit in front of my computer to complete the course?

What are the minimum system requirements to use the CountingWorks Learning Center?

Is CountingWorks approved by the IRS to provide continuing education to tax practitioners?

I am a California Registered Tax Preparer (CTEC). Am I required to take an additional 15 hours of continuing education for the IRS in addition to the 20 hours required by CTEC?

Do you report CPE to the IRS or CTEC?

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ClientWhys Connect Tax Forum

Can anyone join the ClientWhys Connect Tax Forum?

How often will I receive notifications from the forum?

How do I post a question to the ClientWhys Connect Tax Forum?

Big Book of Taxes

What is the Difference Between the Big Book of Taxes 365 and the Big Book of Taxes, Webinar Edition.

How do I download the PDF version of the Big Book of Taxes?

How do I add a shortcut to the Big Book of Taxes on my desktop?

Do I need to renew the Big Book of Taxes each year or is it renewed automatically?

How do I add a bookmark to Chrome?

I can't find the Big Book of Taxes in my CountingWorks Learning Center account.

Is the Big Book of Taxes available as a printed copy or online?

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