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Help Center

CountingWorks Learning Center

CountingWorks Learning Center

Virtual Tax Update & Review Conference

Where do I find the 2023 Virtual Tax Update and Review Webinar in my Learning Center Account?

Will there be a Q&A during the webcast?

Can I reschedule if I need to?

When do we get instructions about how to login and register for the webinar?

Where do I find the 2023 Virtual Tax Update and Review Webinar Reference Material?

How do I Register for the 2023 Virtual Tax Update and Review Webinar?

Is there a final test?

How do I get credit for a workshop I've completed?

How do I complete the 2023 Virtual Tax Update and Review Webinar polling questions?

Why does Step 2 show incomplete even though I watched the workshop?

Virtual Conference System Requirements

Troubleshooting Issues with the Virtual Conference

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How do I take a course?

How many questions are in a course?

What is the course format?

Where can I find my CPE certificate?

Can you provide answers to the final exam questions?

Can I skip the review questions and only take the final exam?

Where do I find the course PDF?

How do I complete a webinar?

How do I complete an online course?

How long do I have to complete a course?

I placed an order online what do I do next?

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Passwords and Settings

Password Guidelines

Can I login to my account from any computer?

I no longer use the email associated with my online CPE account

What should I do If I forget my user name or password?

General Information

Do you provide the 60 Hour education course for CTEC?

How do I get a copy of a prior year certificate?

If I fail, can I retake the final exam?

Why am I tested on subjects that I do not use in my tax practice?

If I purchase an online course do I have to sit in front of my computer to complete the course?

What are the minimum system requirements to use the CountingWorks Learning Center?

Is CountingWorks approved by the IRS to provide continuing education to tax practitioners?

I am a California Registered Tax Preparer (CTEC). Am I required to take an additional 15 hours of continuing education for the IRS in addition to the 20 hours required by CTEC?

Do you report CPE to the IRS or CTEC?

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ClientWhys Connect Tax Forum

Can anyone join the ClientWhys Connect Tax Forum?

How often will I receive notifications from the forum?

How do I post a question to the ClientWhys Connect Tax Forum?

Big Book of Taxes

How do I download the PDF version of the Big Book of Taxes?

What is the Difference Between the Big Book of Taxes 365 and the Big Book of Taxes, Seminar Edition.

How do I add a shortcut to the Big Book of Taxes on my desktop?

Do I need to renew the Big Book of Taxes each year or is it renewed automatically?

How do I add a bookmark to Chrome?

I can't find the Big Book of Taxes in my CountingWorks Learning Center account.

Is the Big Book of Taxes available as a printed copy or online?

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