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Where can I find my CPE certificate?
Steps to locate and troubleshoot your certificate after course completion.
To Receive Your CPE Credit:
- For Online Self-Study Courses, you must successfully complete all lessons, review questions, the final exam, and the survey.
- For Webcasts, you must complete the entire webcast, answer all polling questions, and complete the survey.
Accessing Your CPE Certificate:
Your CPE certificate is available under Achievements in the left-hand menu of your account.
If Your Certificate Isn’t Showing:
Return to the course and confirm all sections are complete. Navigate to the My Training section. In My Training, look for your course under the In Progress tab. You can also use the search tool to find it by course name. Complete any sections that are still incomplete. Completed sections will display a green check mark; incomplete sections will show a half mark in green or no mark, and will also be noted as incomplete.
The Achievements tab is accessible from any course, webinar, or the main account menu.