- Help Center
- CountingWorks PRO 3.0
- ClientHub
-
Getting Started with CountingWorks PRO
-
CountingWorks PRO 3.0
-
Portal 2.0
-
CountingWorks Learning Center
-
Green Portal
- Automated Newsletter
- eSign
- Online Appointments & Reminders
- Client Management
- Improve Your Presence
- Message Center
- Professional View Portal
- Tips & Tricks
- Domains
- Website Editor Plugins
- Website Editor
- Social Media
- Admin Users and Roles
- Security
- Leads - Automated Lead Management
- Communication - Special Announcements
- Subscriber Management
- Client Alerts
- Greetings
- Portal Client View
-
TaxBuzz / CountingWorks
-
Rackspace Email Set Up
-
General
-
ADP
-
CW Employees
Introducing File AI Summary — Powered by MAX
We’re excited to announce a major enhancement inside Client Hub: File AI Summary, a new AI-driven tool that helps you review client documents faster and more efficiently than ever.
What’s New
AI-Generated Document Summaries
- You no longer need to open every client file to understand what’s inside.
MAX can now automatically scan and summarize documents for you. - Simply open the Files section and look for the “Summary” option next to each document. With one click, MAX will generate a clean, readable overview that you can copy into Google Docs, Word, spreadsheets, and more.
- This is a huge time-saver for reviewing multi-page PDFs, tax documents, financial statements, and client uploads.

Redesigned Files Experience
Along with AI summaries, the entire Files section has been upgraded with:
- A cleaner, modern layout
- Faster navigation
- Better tagging and organization tools
- A more intuitive folder structure
Your client documents are now easier to manage and quicker to work through.

Auto-Scraping: Enable Summaries Automatically
You can choose how MAX processes your documents:
- New uploads only
- All existing documents (this may take additional time)
- Exclude specific clients
To turn this on, go to:
Settings → Documents → Enable Auto Scraping
Once enabled, MAX handles the rest.
-png.png?width=923&height=804&name=image%20(12)-png.png)
Terms of Service Update
As part of this feature rollout, our Terms of Service are being updated.
After the update:
- Auto-Scraping will be enabled by default for new uploads only
- Clients who opt out will be automatically excluded
A Faster, Smarter Way to Work
File AI Summary is designed to save you time, streamline document reviews, and help you work more strategically — without digging through every file manually.
If you have questions or need help getting set up, our support team is here for you via chat, email, or phone appointment.