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CountingWorks Learning Center

CountingWorks Learning Center

Virtual Tax Update & Review Conference

Where do I find the 2025 Virtual Tax Update and Review Webinar in my Learning Center Account?

Can attendees participate in a live question and answer session during the webinar?

Is it possible for me to change the scheduled date or time if needed?

How do we log in and sign up for the webinar?

Where do I find the 2024 Virtual Tax Update and Review Webinar Reference Material?

How do I Register for the Virtual Tax Update and Review Webinar?

Does the webinar include a final exam?

How can I receive credit for a completed lesson?

How do I complete the 2025 Virtual Tax Update and Review Webinar polling questions?

Why does my webinar completion status show less than 100% even though I've finished all the lessons?

Why does Step 2 show incomplete even though I watched the lesson?

Virtual Conference System Requirements

Troubleshooting Issues with the Virtual Conference

How to check on the status of your 2024 Learning Center referral

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How do I take a course?

How long do I have to complete a course?

How do I complete an online course?

How do I complete a webinar?

Where do I find the course PDF?

Can you provide answers to the final exam questions?

What is the course format?

I placed an order online what do I do next?

How many questions are in a course?

Can I skip the review questions and only take the final exam?

Where can I find my CPE certificate?

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Passwords and Settings

I no longer use the email associated with my online CPE account

Can I login to my account from any computer?

Password Guidelines

I Forgot My CountingWorks PRO Login Credentials

General Information

Do you report CPE to the IRS or CTEC?

I am a California Registered Tax Preparer (CTEC). Am I required to take an additional 15 hours of continuing education for the IRS in addition to the 20 hours required by CTEC?

Is CountingWorks approved by the IRS to provide continuing education to tax practitioners?

What are the minimum system requirements to use the CountingWorks Learning Center?

If I purchase an online course do I have to sit in front of my computer to complete the course?

Why am I tested on subjects that I do not use in my tax practice?

If I fail, can I retake the final exam?

How do I get a copy of a prior year certificate or course PDF?

Do you provide the 60 Hour education course for CTEC?

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ClientWhys Connect Tax Forum

How do I post a question to the ClientWhys Connect Tax Forum?

How often will I receive notifications from the forum?

Can anyone join the ClientWhys Connect Tax Forum?

Big Book of Taxes

I can't find the Big Book of Taxes in my CountingWorks Learning Center account.

How do I add a bookmark to Chrome?

How do I add a shortcut to the Big Book of Taxes on my desktop?

What is the Difference Between the Big Book of Taxes 365 and the Big Book of Taxes, Webinar Edition.

How to Download a PDF of the Big Book of Taxes

Do I need to renew the Big Book of Taxes each year or is it renewed automatically?

Is the Big Book of Taxes available as a printed copy or online?

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