How to Recover Deleted Emails in Webmail

Step-by-Step Guide to Restoring Emails from the Trash Folder within 14 Days

Please note, we can only recover deleted emails from Webmail within 14 days. If the emails were deleted more than 14 days ago, recovery is not possible.

To recover deleted emails from the Trash folder, follow these steps:

1. Log in to Webmail at app.rackspace.com using your email and password.
2. Right-click on the Trash folder.
3. In the context menu, click Recover Deleted Email...
4. Select the email(s) you wish to recover.
5. Click Recover to Folder.
6. Choose the folder where you'd like to move the recovered messages.
7. Once you see the confirmation “Message(s) Recovered”, the process is complete.