Rackspace Email Set Up
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Webmail Maintenance Guide: Storage, Signatures, Email Forwarding, Spam Filters, and Changing Passwords

A step-by-step guide to help you efficiently maintain and update your webmail settings.

To access and manage your webmail settings, log in at https://app.rackspace.com. Then, follow the steps below for various maintenance tasks.

1. Check Your Available Storage

  • Log in to webmail.
  • Click the 3 lines in the upper right corner, next to your name.
  • Here, you can view your available storage.

2. Settings Overview

In the Settings section, you can manage the following:

  • Set up your email signature
  • Set up an auto-reply message
  • Set up email forwarding
  • Add email addresses to your safe sender list (Safelist)
  • Add email addresses to your spam list (Blacklist)
  • Change your password (If you cannot log in, please contact help@countingworkspro.com)

3. To Set Up Your Signature

  • Click Settings > Composing Email.
  • Click the Signatures tab.
  • Click Add New Signature.
  • Add your signature text and click Save.

4. To Set Up Your Auto-Reply

  • Click Settings > Incoming Email.
  • Click Auto Reply.
  • Add your auto-reply message.
  • If needed, select Enable time frame and set the start and end times.
  • Click Save.

5. To Set Up Email Forwarding

  • Click Settings > Incoming Email.
  • Click Forwarding.
  • Enter the email address you want to forward your emails to.
  • If needed, specify a time frame.
  • Click Save.

6. To Manage Spam Settings

  • Click Settings > Spam Settings.
  • Click Safelist to add email addresses you want to receive emails from.
  • Click Blacklist to block unwanted emails.
  • Click Preferences to adjust spam handling preferences (e.g., mark as spam or move to trash).
  • Click Save.

7. To Change Your Password

  • Click Settings > Change Password.
  • Enter your new password and click Save.

Note: If you are unable to log in to webmail and need a password reset, please contact help@countingworkspro.com.