---
title: "Webmail Maintenance Guide: Storage, Signatures, Email Forwarding, Spam Filters, and Changing Passwords"
description: A step-by-step guide to help you efficiently maintain and update your webmail settings.
---

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# Webmail Maintenance Guide: Storage, Signatures, Email Forwarding, Spam Filters, and Changing Passwords

## A step-by-step guide to help you efficiently maintain and update your webmail settings.

To access and manage your webmail settings, log in at **https://app.rackspace.com**. Then, follow the steps below for various maintenance tasks.

### 1. **Check Your Available Storage**

- Log in to webmail.
- Click the 3 lines in the upper right corner, next to your name.
- Here, you can view your available storage.

### 2. **Settings Overview**

In the **Settings** section, you can manage the following:

- Set up your email signature
- Set up an auto-reply message
- Set up email forwarding
- Add email addresses to your safe sender list (Safelist)
- Add email addresses to your spam list (Blacklist)
- Change your password (If you cannot log in, please contact help@countingworkspro.com)

### 3. **To Set Up Your Signature**

- Click **Settings** \> **Composing Email**.
- Click the **Signatures** tab.
- Click **Add New Signature**.
- Add your signature text and click **Save**.

### 4. **To Set Up Your Auto-Reply**

- Click **Settings** \> **Incoming Email**.
- Click **Auto Reply**.
- Add your auto-reply message.
- If needed, select **Enable time frame** and set the start and end times.
- Click **Save**.

### 5. **To Set Up Email Forwarding**

- Click **Settings** \> **Incoming Email**.
- Click **Forwarding**.
- Enter the email address you want to forward your emails to.
- If needed, specify a time frame.
- Click **Save**.

### 6. **To Manage Spam Settings**

- Click **Settings** \> **Spam Settings**.
- Click **Safelist** to add email addresses you want to receive emails from.
- Click **Blacklist** to block unwanted emails.
- Click **Preferences** to adjust spam handling preferences (e.g., mark as spam or move to trash).
- Click **Save**.

### 7. **To Change Your Password**

- Click **Settings** \> **Change Password**.
- Enter your new password and click **Save**.

**Note**: If you are unable to log in to webmail and need a password reset, please contact **help@countingworkspro.com**.

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