- Help Center
- Rackspace Email Set Up
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Getting Started with CountingWorks PRO
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CountingWorks PRO 3.0
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Portal 2.0
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CountingWorks Learning Center
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Green Portal
- Automated Newsletter
- eSign
- Online Appointments & Reminders
- Client Management
- Improve Your Presence
- Message Center
- Professional View Portal
- Tips & Tricks
- Domains
- Website Editor Plugins
- Website Editor
- Social Media
- Admin Users and Roles
- Security
- Leads - Automated Lead Management
- Communication - Special Announcements
- Subscriber Management
- Client Alerts
- Greetings
- Portal Client View
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TaxBuzz / CountingWorks
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Rackspace Email Set Up
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General
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ADP
Webmail Maintenance - Including Storage, Signatures, Email Forwarding, Spam Filters and Changing Passwords
Login to your webmail at mail.yourdomain.com
Click the 3 lines in the upper right hand corner, next to your name
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898679/0882d79a8026234afb78f7c1/grid.png)
Here you will be able to check on your available storage.
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898683/f4ad9f3cda3887c290965059/Viewstorageused.png)
In Settings you will be able to do the following -
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Set Up Your Signature
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Set Up Your Auto Reply
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Set Up Email Forwarding
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Add an email address to your safe sender list (Safelist)
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Add an email to your spam list (Blacklist)
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Change your Password (if you are not able to login to webmail, please email help@countingworkspro.com)
Click on Settings
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898687/20b0d08b18380bc168fa1206/Settings.png)
- To Set Up Your Signature
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Click on Composing Email
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Click on the Signatures tab
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Click on Add New Signature
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Click Save
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898694/59b0ffb75bcf837088345c55/Signature.png)
- To Set Up Your Auto Reply
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Click on Incoming Email
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Click on Auto Reply
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Add your message, if applicable select Enable time frame and add the start and end times.
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Click Save
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898696/bee90a7b015c570d39f9d057/AutoReply.png)
- To Set Up Your Email Forwarding
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Click on Incoming Email
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Click on Forwarding
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Add the email address you would like to forward your email to.
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Add the time frame if applicable
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Click Save
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898699/98e0266d9db2e2d0e57bf8bd/fowarding.png)
- To Set Your Spam Setting preferences including adding email addresses to your Safelist or Blacklist, adjusting the spam handling or turning off the spam filter -
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Click on Spam Settings
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Click on Safelist to add emails you would like to receive.
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Click on Blacklist to block emails you do not want to receive.
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Click on Preferences to adjust how your spam is handled.
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Click Save
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898703/d258f7f9d27dbf4d41fef9b4/Spamsettings_001.png)
- To Change Your Password
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Click on Change Password
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Click Save
Note if you are unable to login to webmail, please contact help@countingworkspro.com to reset your password.
![](https://customer-success-team-2a70681c0d07.intercom-attachments-1.com/i/o/229898708/6b99a0bcbc4d2c03f605523e/Password.png)