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Rackspace Email Set Up
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General
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CW Employees
Webmail Maintenance Guide: Storage, Signatures, Email Forwarding, Spam Filters, and Changing Passwords
A step-by-step guide to help you efficiently maintain and update your webmail settings.
To access and manage your webmail settings, log in at https://app.rackspace.com. Then, follow the steps below for various maintenance tasks.
1. Check Your Available Storage
- Log in to webmail.
- Click the 3 lines in the upper right corner, next to your name.
- Here, you can view your available storage.
2. Settings Overview
In the Settings section, you can manage the following:
- Set up your email signature
- Set up an auto-reply message
- Set up email forwarding
- Add email addresses to your safe sender list (Safelist)
- Add email addresses to your spam list (Blacklist)
- Change your password (If you cannot log in, please contact help@countingworkspro.com)
3. To Set Up Your Signature
- Click Settings > Composing Email.
- Click the Signatures tab.
- Click Add New Signature.
- Add your signature text and click Save.
4. To Set Up Your Auto-Reply
- Click Settings > Incoming Email.
- Click Auto Reply.
- Add your auto-reply message.
- If needed, select Enable time frame and set the start and end times.
- Click Save.
5. To Set Up Email Forwarding
- Click Settings > Incoming Email.
- Click Forwarding.
- Enter the email address you want to forward your emails to.
- If needed, specify a time frame.
- Click Save.
6. To Manage Spam Settings
- Click Settings > Spam Settings.
- Click Safelist to add email addresses you want to receive emails from.
- Click Blacklist to block unwanted emails.
- Click Preferences to adjust spam handling preferences (e.g., mark as spam or move to trash).
- Click Save.
7. To Change Your Password
- Click Settings > Change Password.
- Enter your new password and click Save.
Note: If you are unable to log in to webmail and need a password reset, please contact help@countingworkspro.com.